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Children's Hospital of Pittsburgh
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Children's Hospital of Pittsburgh
Safe and secure video visits for non-emergency care 24/7.

UPMC Children's AnywhereCare

Children can get sick at any time. It might be difficult to schedule an in-person visit with your child's pediatrician when that happens. With UPMC Children's AnywhereCare, getting care for your sick child is just a few clicks away.

Our pediatric providers can diagnose, provide treatment options, and prescribe medicine for many non-emergency illnesses. Visits are safe, secure, and available 24 hours a day, seven days a week. UPMC Children's AnywhereCare is available for children from ages 0 to 17.

Get Started

You will need a reliable WiFi connection for your child's UPMC Children's AnywhereCare visit to work smoothly.

There are two options for getting started with UPMC Children's AnywhereCare: visiting the AnywhereCare website or downloading the app. You can find detailed instructions for both options below.

  

Examples of Conditions Treated via UPMC Children's AnywhereCare Visit

UPMC Children's AnywhereCare can be used to obtain diagnosis and treatment for these and other childhood illnesses:

  • Bronchitis and cough.
  • Cold and flu symptoms.
  • Diarrhea.
  • Pink eye.
  • Rashes.
  • Seasonal allergies.
  • Sinus infections.
  • Tick bites.
  • Urinary tract infections.
  • Vaginal yeast infections.
  • Ordering COVID-19 tests.
  • General medical advice.

Option 1: Get Started Online

Follow these five simple steps to set up a pediatric video visit with UPMC Children's AnywhereCare on your laptop or desktop:

  1. Visit our website, and click the "Sign Up" button in the top right corner. Follow the prompts to complete your registration. This step should only take a few minutes.
  2. Once your registration is complete, you will be brought to the AnywhereCare home screen. Scroll down and find the button for Children's AnywhereCare for patients through age 17.
  3. Once you click on the Children's AnywhereCare button, you will be brought to a page where you can choose to see the first available provider (the quickest way to start your visit) or scroll down to browse specific providers. You can click on each individual provider to view their profile and availability for a visit.
  4. After choosing either the first available provider option or selecting a specific provider, you will receive a prompt to complete a short survey about the reason for your child's visit.
  5. After you complete the survey, the video visit will begin.

Once you are signed up for AnywhereCare via the website, you always have the option to download the app and sign in there for future visits.

Option 2: Get Started on the UPMC AnywhereCare App

UPMC Anywhere Care

You also can follow these steps to set up a pediatric video visit via the UPMC AnywhereCare app on your smartphone or tablet.

  1. Begin by downloading the free UPMC AnywhereCare app via the App Store or on Google Play.
  2. Once you open the app, click the "Sign Up" button and follow the prompts to complete your registration. This step should only take a few minutes.
  3. Once your registration is complete, you will be brought to the AnywhereCare services home screen. The Children's AnywhereCare button should be the third button available from the top of the screen.
  4. Once you click on the Children's AnywhereCare button, you will be brought to a page where you can choose to see the first available provider (the quickest way to start your visit) or scroll down to browse specific providers. You can click on each individual provider to view their profile and availability for a visit.
  5. After choosing either the first available provider option or selecting a specific provider, you will receive a prompt to complete a short survey about the reason for your child's visit.
  6. After you complete the survey, the video visit will begin.

During the video visit, a member of our pediatric care team will review your child's medical history, ask about their current illness, and answer any questions you might have. They can provide a diagnosis if one is needed and suggest the next treatment options. They also can prescribe medication if it is necessary.

For more information about UPMC Children's AnywhereCare or to sign up, visit our website. To learn more about UPMC Children's Hospital of Pittsburgh, visit us online.