Complex Care Center Resources for Parents

Medication Refills for Your Child

For all refills, call 412-692-7644, option #4.

Please be sure to leave us the following:

• Your child's name, including spelling.
• Your child's date of birth.
• The name of the medicine you need, the dose, and how often your child takes it.
• The name of your pharmacy.
• Your name and phone number in case we have questions...

Please allow 2 business days for us to send your child's refill to your pharmacy.

Complex Care does not refill meds that your child's other doctors manage. Please contact the prescribing provider for refills.

Useful Contacts

• UPMC Children's Hospital of Pittsburgh main phone number: 412-692-5325. An operator can help get your call to the right department if you don't have a direct number.
• Visit Navigation Services at UPMC Children's: 412-692-5687. We help arrange your child's many appointments so you make less trips to the hospital.
• Health Information Management: 412-692-6834. Contact us if you us to send your child's records someplace outside of UPMC Children's.
• United Way 211. Call 211 to get help with health and human service needs. It's free and confidential.